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英语投诉信怎么写
投诉信和抱怨信的基本特征是反映问题，诉说原由，目的是解决问题。结构要清晰，首先肯定对方的做法或者描述情况，随后简述出现的问题。如果
有必要继续说明具体问题，之后提出要求。
投诉信写作参考句式
行为描述：
I’m writing to bring your attention to the problems I have had with …
Here’s the problem…
解决方式的要求：
It would be very kind ( considerate) of you to…
解决方式的要求：
address this problem soon.
take steps to rectify this situation soon.
turn it down a little?
迫切的敦促或威胁:
Frankly, I really can’t put up with the situation any more.
You must rectify the situation, or I will take it to the court.
If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.
英文投诉信范文
模板：
Dear_____,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is _____(总体介绍). ④In the first place,______(抱怨的第一个方面). ⑤In addition, ______
(抱怨的第二个方面). ⑥Under these circumstances, I find it_____(感觉) to _____(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could _____(提出建议和请求), preferably ______(进一步的要求), and I would like to have this
matter settled by _____(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
(your name)
示例：
Dear Sir:
With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday,
but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question.
We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to
packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in
case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(your name)
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